Frequently Asked Questions

Find helpful answers to frequently asked questions

When you need information quickly, start here 

Filter by

Insurance

Carter Bank offers insurance for home, auto, business, and employee benefits through our affiliation with Bankers Insurance. Quotes are always free and have no obligation. Worry less and become Secure Purchasing insurance to cover your most valuable investments is never easy. Through an ownership interest in Bankers Insurance, one of the largest independent insurance agencies in the Mid-Atlantic, Carter Bank can offer you a wide range of insurance products and services to help you streamline your banking and insurance protection process. This process includes mitigating financial risks your family or business may encounter if something were to happen to you, your spouse, or business partners. Any client of Carter Bank can receive a quote by visiting our Insurance page or by calling 800-688-2915. For all other questions about Carter Bank products, please call 833-275-2228 (833-ASK-CBAT). Looking to open an account? Banking with us is easy. To open your account, visit one of our Branch Locations pages or call our Customer Contact Center, 833-ASK-CBAT (833-275-2228), to speak with a banking specialist.

Carter Bank partners with Bankers Insurance to provide insurance for our customers. If you are already a Bankers Insurance client, Bankers Insurance offers all forms of personal and business insurance, except for individual health insurance.

  1. For personal insurance, this includes home, auto, renters, condo, watercraft, personal umbrella, flood, and all others.
  2. For business insurance, this includes employee benefits, property, flood, liability, workers compensation, business auto/truck, commercial umbrella, directors & officers, cyber liability, and more.

Get better coverage for your most valuable investments. Through an ownership interest in Bankers Insurance, one of the largest independent insurance agencies in the Mid-Atlantic, Carter Bank & Trust is able to offer you a wide range of insurance products and services to help you streamline your banking and insurance protection process. If you are a client of Carter Bank, get your free quote on our Insurance page or by calling 800-688-2915. For all other questions about Carter Bank products, please call 833-275-2228 (833-ASK-CBAT).

Carter Bank partners with Bankers Insurance to provide insurance for our customers. If you are not yet a client of Bankers Insurance, call 800-688-2915 to speak with someone about a quote. If you are already a Bankers Insurance client, you will be assigned an insurance agent who manages your account. Your agent's direct phone number and email address will be provided to you for any questions you may have about your account. Bankers Insurance prides itself on maintaining the same perspective on personal service as Carter Bank. Get better coverage for your most valuable investments. Through an ownership interest in Bankers Insurance, one of the largest independent insurance agencies in the Mid-Atlantic, Carter Bank is able to offer you a wide range of insurance products and services to help you streamline your banking and insurance protection process.


¹ APY = Annual Percentage Yield.

2 U.S. checking or savings accounts required to use Zelle®. Transactions between enrolled users typically occur in minutes.

Data charges may apply. Check with your mobile phone carrier for details. App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

Android, Google Play and the Google Play logo are trademarks of Google Inc.

Copyright © 2024 Carter Bank & Trust.

All rights reserved. Terms and conditions apply. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.