Frequently Asked Questions

This is more than a checking account. Qualifying accounts earn higher interest on balances while maintaining the freedom to use your checking account for all of your daily transactions. With no monthly fees, no minimum balance requirements, and refunds on ATM fees (up to $15 per statement cycle), it's a checking account that is anything but boring. 

There are no hidden fees with Lifetime Plus! This is a FREE account with no monthly fee and no minimum balance required.

Make 15 debit card transactions each cycle. Sign-up for eStatements. Receive Direct Deposit or at least one ACH (electronic) credit per month. Put it all together and it adds up to smart money management. And as a bonus, those three simple steps also mean you qualify for higher interest payments on up to $15,000 of your balance. Then earn 0.50% APY¹ for the remainder of your balance.

If you regularly maintain larger balances, you can earn interest at a higher rate while accessing all the convenient digital tools you need to manage your checking account. And we include several free resources to thank you for being loyal to Carter Bank. 

• Tiered interest rate increases based on the total account balance
• An additional .125% rate discount on any new loan, except HELOC Modifications and CD Secured, with auto pay
• Deposit and manage money using digital banking, over the phone or by visiting a  Carter Bank branch
• Free checks once per year when customer goes into a  branch location  or calls the customer Call Center
• Free cashier’s checks
• Free outgoing wire transfers
• Access to thousands of surcharge-free  MoneyPass® ATM Network locations nationwide

A qualifying month or monthly qualifying cycle is the 1st thru the end of the month 30th/31st (28th or 29th for leap year). It is the same as your statement cycle.

An Automated Clearing House (ACH) credit payment occurs whenever someone instructs the ACH network to “push” money from their account to someone else's. This could be an employer (often via some processing partner) pushing payroll to their employees, or a government agency pushing cash payments to eligible citizens.