Frequently Asked Questions
About Us
Account Information
ATM
MoneyPass® is an ATM Network that allows Carter Bank customers to access their money with no surcharge fees, across the country. Find a MoneyPass® ATM.
Business Checking
Careers
Checking
Christmas Club
Contact Us
Credit Cards
Debit Card
Debit Card Management is an online and mobile banking tool that gives you complete control and visibility over your Debit Card. With this service, you can easily turn your card access on and off, set up custom alerts, view recent transactions, manage your card usage, and do much more.
Insurance
Lifetime Plus Checking
To leverage the full benefits of Lifetime Plus checking, you must make at least 15 debit card transactions per cycle, signature or PIN, in person or online. You must also be enrolled in eStatements and have in place one direct deposit or ACH credit per cycle.
There are no hidden fees with Lifetime Plus! This is a FREE account with no monthly fee and no minimum balance required.
Qualifying accounts will receive 5.00% APY¹ on the first $15,000 in the account. The account will receive 0.50% APY on any amount $15,000.01 and above. For example, a qualifying account with a $16,000 balance will receive 5.00% APY on $15,000 and then 0.50% APY on $1,000.
An Automated Clearing House (ACH) credit payment occurs whenever someone instructs the ACH network to “push” money from their account to someone else's. This could be an employer (often via some processing partner) pushing payroll to their employees, or a government agency pushing cash payments to eligible citizens.
Online and Mobile Banking
You can turn your card access on and off, set up card alerts, control your card usage, and so much more. Get started with Debit Card Management. Enjoy immediate control of your debit card through the Carter on the Go app. Learn more about Debit Card Management.
Zelle®
Brand Update
¹ APY = Annual Percentage Yield.
2 U.S. checking or savings accounts required to use Zelle®. Transactions between enrolled users typically occur in minutes.
Data charges may apply. Check with your mobile phone carrier for details. App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Android, Google Play and the Google Play logo are trademarks of Google Inc.
Copyright © 2024 Carter Bank & Trust.
All rights reserved. Terms and conditions apply. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.