Frequently Asked Questions

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  • To be 18 years of age or older as the primary applicant. The primary applicant can add a joint owner to the application who is 15 or older.
  • To be a US Citizen or Permanent Resident
  • Your Social Security Number / Individual Taxpayer Identification Number
  • Government Issued Identification (Driver's License, State ID, or Passport)

If another person will be a joint owner on your accounts, they must enter and validate their personal information.

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Online and Mobile Banking

There are 3 ways to fund your account:

  1. Transfer from another Carter Bank
  2. Transfer money from another financial institution, using ACH. To complete this transfer, you must provide the routing number and account number for that account.
  3. Transfer money from a Credit/Debit card (Mastercard/Visa/Discover). To complete this transfer, you are required to provide the card number, expiration date, and CVV code.

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Zelle®

Brand Update


¹ APY = Annual Percentage Yield.

2 U.S. checking or savings accounts required to use Zelle®. Transactions between enrolled users typically occur in minutes.

Data charges may apply. Check with your mobile phone carrier for details. App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

Android, Google Play and the Google Play logo are trademarks of Google Inc.

Copyright © 2024 Carter Bank & Trust.

All rights reserved. Terms and conditions apply. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.