Frequently Asked Questions
Online and Mobile Banking
If you have forgotten your online banking password, you may select the "Forgot Password" link on the login page and follow the instructions to reset your password. If you don't know your account number/User ID, please call our Customer Contact Center at 833-ASK-CBAT (833-275-2228) or visit one of our branches for assistance. Please note: If you enter incorrectly your account number/User ID more than three times, your account will be locked for security reasons. Once your account has been locked, you will need to contact us to reset your account.
¹ APY = Annual Percentage Yield.
2 U.S. checking or savings accounts required to use Zelle®. Transactions between enrolled users typically occur in minutes.
Data charges may apply. Check with your mobile phone carrier for details. App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Android, Google Play and the Google Play logo are trademarks of Google Inc.
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All rights reserved. Terms and conditions apply. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.