Frequently Asked Questions

Find helpful answers to frequently asked questions

When you need information quickly, start here 

Filter by

About Us

Account Information

ATM

Business Checking

Careers

Checking

Christmas Club

Contact Us

Credit Cards

Carter Bank offers both Personal Credit Cards and Business Credit Cards. Choosing the right credit card is easier than ever. Whether you want to pay down balances faster, maximize cash back, earn rewards or begin building your credit history, we have the ideal card for you!

Debit Card

Insurance

Lifetime Plus Checking

Online and Mobile Banking

Zelle®

Brand Update


¹ APY = Annual Percentage Yield.

2 U.S. checking or savings accounts required to use Zelle®. Transactions between enrolled users typically occur in minutes.

Data charges may apply. Check with your mobile phone carrier for details. App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

Android, Google Play and the Google Play logo are trademarks of Google Inc.

Copyright © 2024 Carter Bank & Trust.

All rights reserved. Terms and conditions apply. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.