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Account-Related Questions
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Customer Contact Center 833-275-2228
8 a.m. to 5 p.m. Monday – Friday 9 a.m. to 2 p.m. Saturday
or email: [email protected]
Debit Card Management
For debit card activation, PIN selection, and PIN change, call:
800-992-3808
24 hours a day, 7 days a week
Carter Bank is a full-service financial institution with locations throughout Virginia and North Carolina.