Contact Us
Account-Related Questions
We're here to help!
Customer Contact Center 833-275-2228
8 a.m. to 5 p.m. Monday – Friday 9 a.m. to 2 p.m. Saturday
or email: [email protected]
Debit Card Management
For debit card activation, PIN selection, and PIN change, call:
800-992-3808
24 hours a day, 7 days a week
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FAQs
You can call Carter Bank at 833-275-2228, visit our official Contact Us page, or stop by one of our conveniently located branches in Virginia and North Carolina.
The Carter Bank routing number is 051403957. You can find it on your checks, in your online banking portal, or by visiting our official website.
Your deposits at Carter Bank FDIC-insured up to $250,000. We also provide extended coverage options through IntraFi®, ensuring deposits – large and small –are protected. Accurately calculate coverage with account details by using the Electronic Deposit Insurance Estimator (EDIE).
You can order checks by calling or visiting a Carter Bank branch. You can also order checks online via our secure banking portal depending on availability. Some accounts may qualify for free checks—contact us for details.
Related Resources
Check out our handy financial tools and resources.
Carter Bank is a full-service financial institution with locations throughout Virginia and North Carolina.