Online and Mobile Banking
Mobile App
Download our mobile app to enroll in Online Banking, manage money, pay bills and more, anywhere life takes you.
Digital Wallet
Connect your Carter Bank debit and credit cards to Apple Pay or Google Pay for quicker, more secure transactions online and in stores.
Debit Card Management
You'll always know what's happening with your debit card when you create alerts to monitor real-time activity, set rules about card use and much more.
eStatements
A Simpler, Safer Way to View Your Statements. Access your online statements anytime, anywhere through Online or Mobile Banking. Secure, paperless, and ready when you are.
Mobile Check Deposit
Use our app and your device's camera to deposit your paper checks quickly into your Carter Bank account.
Bill Pay
Set up recurring or one-time payments and track all your activity in a central location. It's the easiest way to pay and manage your bills.
Bank Account Alerts
Automated alerts let you know about account activity immediately, helping you manage your money and spot fraud.
Zelle®
Request or send money quickly, securely and easily using just an email address or U.S. mobile phone number.
Credit Sense
Keep a close eye on your credit score with Credit Sense, a free tool through Online Banking and our mobile app.
eSwitch to Carter
Make the move to Carter Bank seamlessly with eSwitch to Carter. Complete three easy steps and we will take care of everything else.
Managing money just got easier
Juggling everything on your to-do list can be difficult. Manage money at home or on the go by easily checking balances, transferring funds, and more.
Transfers
Moving your money between accounts is simple, fast and secure with Carter online transfer service.
External Transfers with TransferNow is a free service for any inbound transfer, transfers from another financial institution account into your Carter account. Fees will be assessed for excessive transfers and any outbound transfer, transfers from you Carter account to another financial institution account. Please refer to our current fee schedule here. Transfers using the internal transfer feature, which allows transfer of funds between your eligible Carter accounts electronically, are free of charge.
FAQs
After enrollment, you’ll need the SwitchTRACK code provided during signup, or you can activate your account through the welcome email link. Access your eSwitch to Carter dashboard to finalize direct deposit and payment transfers with just a few clicks.
Enroll online at our official website, then access our online and mobile banking to manage your accounts anytime, anywhere.
Use the Forgot Password link on our login page or contact Customer Service at 833-275-2228 for help resetting your login credentials.
Business Customers will need to reach out to their local branch office to initiate online and mobile banking. If you are wanting to use the Automated Clearing House (ACH) network or wire services, then our Carter Commercial Center may be your best online banking option. Contact us at 833-275-2228 if you have any questions.
Related Resources
Check out our handy financial tools and resources.
Earn higher interest than most traditional savings accounts.
For mobile deposits, $200 will be available for withdrawal the next business day, the remainder available by the second business day. Longer holds could apply.
Carter Bank is a full-service financial institution with locations throughout Virginia and North Carolina.