Debit Card Management
You're in control of your Carter Bank debit card
Knowing where, when and how your debit card is used gives you peace of mind going through your day. With Banking Alerts, you can receive alerts based on how you want to be notified. You can keep track of all debit card activity and set usage limits, which is helpful in preventing fraud.
- Turn your card on and off with a single touch for in-store, online and ATM transactions
- Set transaction limits by location, merchant type, transaction type and amount
- Set Card Alerts¹ to know when and where your card is used
- View a complete list of your recent card transactions and details
- Pinpoint the location of in-person transactions with merchant details such as phone number, email, website and store hours
- Activate a new card with a few simple clicks
- Add cards to manage and view details
- Let us know about your travel plans so your card transactions aren't declined
- Add your card to your digital wallet for quicker payments in-store and online
- View a breakdown of your spending by category, monthly trends and location
- Find out which merchants have been selected to store your debit card information, such as online merchants you use frequently
- Report lost or stolen card immediately
- Manage your PIN anytime
Earn rewards on everyday spending with uChoose Rewards®
Your Carter Bank personal or business debit card is your ticket to exciting rewards! With uChoose Rewards®, every qualifying purchase becomes an opportunity to earn points² - whether you're shopping for yourself or powering your business expenses.
uChoose Rewards® is now offered on all Carter Bank personal and business debit cards, making it easier than ever to earn rewards through your everyday purchases. Getting Started is Simple:
- Easy Registration: Open the Carter Bank online banking or mobile app.
- Quick Setup: Navigate to 'Manage Debit Cards' in the Quick Links, then tap on the Rewards option.
- Launch Your Adventure: Accept the Terms & Conditions to access the uChoose Rewards® portal and start exploring your reward options.
FAQs
You can call Carter Bank at 833-275-2228, visit our official Contact Us page, or stop by one of our conveniently located branches in Virginia and North Carolina.
Yes — every debit card comes with zero‑liability protection*, 24/7 fraud monitoring, and real-time alerts via the Carter Bank mobile app.
*You will not be held responsible for promptly reported, unauthorized card transactions when your card is lost or stolen. Notify Carter Bank within 2 business days when you notice your card is missing.
On the go money management you can access 24/7.
- Review account activity, balances and statements
- Make transfers on your time
- Make mobile check deposits
- Monitor your credit score
Earn higher interest than most traditional savings accounts.
Related Resources
Check out our handy financial tools and resources.
¹Alerts received as text messages on mobile devices may incur charges from your mobile device service provider.
²Allow up to 90 days after transaction or travel date for points to be credit to account. Points vest on the 1st day of the following month after posting to account, at which time they may be used for redemption. A minimum of 1500 points is required in order to redeem
uChoose Rewards® is a registered trademark of Fiserv, Inc.
Carter Bank is a full-service financial institution with locations throughout Virginia and North Carolina.